WestHaven FAQ’s & Referrals

Where is WestHaven?     
WH is located in the heart of Glenn County in Orland, CA, half a block south of the Glenn County Fairgrounds. 


What is WestHaven?
     
A licensed Residential Care Facility for the Elderly (RCFE) that continues to expand from just three (3) residents in 2002, to more than forty eight (48) today.

Who owns WestHaven?
CiminoCare owns, manages, and advises Senior Housing communities across much of Northern California, and is based out of Citrus Heights, CA.

What level of care does WestHaven offer?     
WH is a mixed community supporting residents with a range of cognitive and physical needs. We support all activities of daily living, on-going dementia related behavioral modification and accommodations, and advanced support for stroke recovery, hip fracture, and even hospice care residents.

Does WestHaven offer only long-term care?
No.  We also offer licensed support for most levels of short-term respite care in beautifully furnished rooms with minimum stays of as few as 7 days.  We also offer non-residential independence programs to include lifestyle lease programs with optional meals and housekeeping in the adjacent Village at WestHaven active adult senior community.

What does WestHaven cost?
Our base rates for long term care start at $2,995 per month for a shared room and $3,695 for a private room.  Levels of care charges are additional and range from $750-$1,075 per service group, per month. Our dementia specific community rates start at $4,995 per month for All Inclusive Care Plans plus applicable levels of care.

Does WestHaven accept Health Insurance?
WestHaven is not a medical facility, therefore, like all such communities, we cannot accept medical health insurance. Certain long-term care policies, as well as Veterans Administration Aide and Attendance and other programs do provide reimbursements for assisted care to many of our residents. WestHaven staffs will assist you with preparing any claims for insurance reimbursements. 

WestHaven Family Referrals
All of the following quotes are taken from Family Exit Surveys completed by family members of former residents and are used with permission. 

“When I think of your help and the facility, I think of simpler times. You have made my life and I’m sure hundreds if not thousands of elderly folks much easier and very comfortable for them. I have a lot of appreciation for the work you do.”

-Mary B., Friend of former Resident

“The staff is and was so caring and compassionate with my mom. They always made sure her needs were taken care of and were there with a smile always. She had a very good experience living at WestHaven.”

-Kathy P., daughter of former resident

“My family and I would just like to thank you all from the bottom of our hearts for the care you gave to my mom. She felt loved and well taken care of and that is all we could ever ask for!”

-Stephanie A., daughter of former resident


“(Our family) found WestHaven to be a safe ‘sanctuary’ for residents with numerous maladies. The staff was genuine, committed, dedicated, loving and concerned about the entire welfare of each resident. We applaud you!!” 

~Helen & Bill H.

 “WestHaven holds a very special place in my heart and always will. I can never repay or thank the loving staff enough for all the help, support and kindness they showed my mother and my family. I believe I am their number one fan and am always talking with families that are looking for a special place for a loved one. WestHaven is the best!”

~Shirley S.

“(The Caregivers at WestHaven) were with her most of the time, so caring and loving. As if (she) were their own mother. They prayed with her and kissed her. (We) couldn’t ask for a better home away from home.”

~Lester M.

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